Warranty Policy – JP Marine Inc.

JP Marine Inc. provides high-quality outboard engines from trusted global brands and ensures customers receive dependable after-sales support through clear warranty coverage.

Warranty Period
All new outboard engines supplied by JP Marine Inc. come with a manufacturer-backed limited warranty. The standard warranty period typically ranges from 1 to 5 years, depending on the brand, model, and usage category. Popular brands such as Yamaha, Mercury, Honda, Tohatsu, Johnson, and Evinrude may have different warranty durations, which will be confirmed at the time of purchase or invoice issuance.

What the Warranty Covers

  • Manufacturing defects in engine parts and components
  • Faulty materials or factory assembly issues
  • Performance issues under normal and recommended usage conditions

What Is Not Covered

  • Damage caused by misuse, negligence, or improper installation
  • Lack of regular maintenance or incorrect servicing
  • Accidental damage or environmental factors
  • Unauthorized repairs or modifications
  • Normal wear and tear from usage

Warranty Claims Process
To request warranty service, customers must contact JP Marine Inc. with proof of purchase and a detailed description of the issue. Supporting evidence such as photos or videos may be required for assessment. Once verified, we will coordinate with the manufacturer or authorized service center for repair, replacement, or other applicable solutions.

Contact Information
Email: info@jpmarineinc.com
Phone: +6693 048 4715
Address: Mueang Samut Prakan District, Samut Prakan 10280, Thailand

JP Marine Inc. reserves the right to clarify or update warranty terms in accordance with manufacturer policies and product specifications.